Website Orders are returnable within 7 days of the arrival of your merchandise. All jewelry must be returned in brand new, unworn condition, with original packaging. Please email us before you ship a return. Returns must include a copy of the original sales invoice and a return address. Katrina LaPenne Jewelry is not responsible for shipments lost in the mail. For this reason, we suggest you use a carrier with a tracking number, such as UPS or FedEx, or USPS with delivery or signature confirmation.
Custom Orders are final sale.